Care Instructions and Clay
All SODABAY beads are handmade made from polymer clay which is stronger, lighter and more durable than regular clay and has a super satisfying matt surface. It contains no traces of animal substances, is water proof, weather proof and wipe clean.
If you drop your SODABAY jewel into something unwholesome, simply wipe the clay clean with a baby wipe or some soap and water on a cottonwool pad. If you get a really tough stain use a small amount of nail polish remover on a cottonwool pad and gently wipe the stain a few times, rinsing with water afterwards.
Although the beads are water proof, for optimum longevity refrain from routinly wearing SODABAY in water, such as the shower, as over time this may weaken the cord.
All the cords used in the products on my website are made from synthetic micro fibre (vegan) which is very durable. In previous designs I have used light grey, yellow or dark green cords made from recycled waste leather (please get in contact if yo have any queries about these). The metal parts used in all the earrings are silver plated.
SODABAY are currently offering free shipping on all orders. At the moment we only ship to the UK but please do get in contact if you are enquiring from overseas.
Items will usually be dispatched within 5 working days and will be sent by 1st class royal mail, as a large letter or a small package. SODABAY does not take responsibility for delays caused in the postal service.
I will be out of the country from Thursday the 22nd of August until Thursday the 12th of September 2019, so any orders made during this time will not be sent out until Saturday the 14th of September. Apologies for any inconvenience this may cause.
We are confident that you will be delighted with your purchase - all SODABAY items are hand made by a single maker to an obsessively high standard. However, if for some reason you would like to exchange or return an item, please drop us an email within 14 days of receiving your purchase and we will be happy to exchange it or issue a refund via your method you payment, once we have received the item from you in the post. The item must be in its original packaging and in the same condition as recieved.
For hygiene reasons we cannot offer refunds or exchanges on earrings, unless they are faulty.
Payments are made through Stripe which is a secure payment processing platform. Stripe accept payments from Visa, American Express, MasterCard and Apple Pay.
If you have any other queries please do email me at: firstname.lastname@example.org